judecorp: (i hate it)
[personal profile] judecorp
Ugh, that damned gym in Dorchester.

Remember those days when I went to the gym like a good do-bee? Yeah, me too. That was a long time ago. I was a diligent gym-goer until my dad died completely unexpectedly and we spent far too much free time for a year and a half going through his things and emptying out his house and making sure my grandparents were doing okay. And I just plain stopped going to the gym, although I was nice enough to continue to pay them monthly for a year. See how considerate I am?

Eventually last summer I got tired of paying full price (even the reasonable $35) and put my account on hold for three months ($5/mo). And then in October Jen started working in Amherst and I went back into the gym (Keep in mind going there makes me feel like a weenie because I paid for a year+ with no gym action) to cancel my account. Filled out a form, have a nice day.

I got charged in November. And December. And January. Full price. I called in November. And December. And January. Got lots of "so and so will call you back" with no callbacks, and I admit it - sometimes I would forget. There was Thanksgiving, and Christmas, and the dead baby, and seven weeks of bleeding, and the new job... you get the idea.

When I got charged at the end of January, I was like, "This is it." I made it my mission to call. And call. And call. Oh my god, they hate me there. I call Jessica. She says, "You have to talk to Carol." I call Carol. She says, "You have to talk to Jessica." Yesterday Jessica tells me, when I ask why she hasn't called me back, "I have other things to do, you know. I don't just sit around and look for your paperwork all day. Call Carol."

So I have called at least three times a day since Monday. Yesterday Jessica finally tells me, "You never deleted your account, you put it on hold." "Yes, in August. And I came in AGAIN in October." (OMG how many months have I told you this?) She says, "Carol will definitely talk to you tomorrow." I am not above crying to these people. Oh no, I am not.

This morning, I call Carol. The manager. She says, "You put your account on hold." I hate these people. I tell her AGAIN. I tell her I've been calling since NOVEMBER. She says, "I will figure something out and call you on Monday."

I wonder if *I* will have to call *her* on Monday. Any bets? I am trying to get back 3 months of fees by this point. $100 might not seem like a lot, but we could buy a LOT of groceries with that.
This account has disabled anonymous posting.
If you don't have an account you can create one now.
HTML doesn't work in the subject.
More info about formatting

Profile

judecorp: (Default)
judecorp

December 2011

S M T W T F S
     123
45678910
11121314151617
18192021222324
25262728 29 30 31

Most Popular Tags

Style Credit

Expand Cut Tags

No cut tags
Page generated Aug. 4th, 2025 12:32 am
Powered by Dreamwidth Studios