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Minibar charge
Aug. 18th, 2006 09:28 amAlso, I got my credit card bill yesterday and found a mysterious $17.08 charge from Hilton Hotels on my statement, assumedly from our NYC stay. We shouldn't have had extra charges because we prepaid on Priceline.
I called this morning and the woman said it was a minibar charge. This is exactly what I expected them to say. Here was our conversation:
Me: I noticed a $17.08 charge on my bill. Do you know what that's from?
Her: I see it's a minibar charge.
Me: We didn't use the minibar.
Her: They must be missing items. Okay, I'll take the charge off your card.
Doesn't that seem a LITTLE fishy to you? I mean, if they REALLY thought I used $17 worth of stuff from the minibar, would they have agreed to reverse the charge so immediately? I mean, I was prepared to go into the whole story (the truth), that we had asked to NOT have a minibar key but they gave us one anyway, and then we wanted to bring it downstairs and hand it to a real person at checkout but they said to leave it in the room, etc. But I didn't have to. Because she just said, "Okay."
I wonder if this is a common problem - either them trying to get extra money out of people, or room cleaners sampling from the minibar. I'm just glad it will come off my card.
I called this morning and the woman said it was a minibar charge. This is exactly what I expected them to say. Here was our conversation:
Me: I noticed a $17.08 charge on my bill. Do you know what that's from?
Her: I see it's a minibar charge.
Me: We didn't use the minibar.
Her: They must be missing items. Okay, I'll take the charge off your card.
Doesn't that seem a LITTLE fishy to you? I mean, if they REALLY thought I used $17 worth of stuff from the minibar, would they have agreed to reverse the charge so immediately? I mean, I was prepared to go into the whole story (the truth), that we had asked to NOT have a minibar key but they gave us one anyway, and then we wanted to bring it downstairs and hand it to a real person at checkout but they said to leave it in the room, etc. But I didn't have to. Because she just said, "Okay."
I wonder if this is a common problem - either them trying to get extra money out of people, or room cleaners sampling from the minibar. I'm just glad it will come off my card.
